Q26: What do you know about our company (Ex: Swiggy)?
Description/purpose of the question: To check if you have homework about the company.
Common mistakes: ‘Sir, I think it is a reputed company, and it is a great opportunity for a fresher’. Please elaborate why it is a reputed company, and why it is a great opportunity.
Sample answer: Company History: It all started back in 2014 when two BITS Pilani graduates, Sriharsha Majety and Nandan Reddy decided they want to make life easier by changing the way India eats – all with just a tap! In August of 2014, Swiggy began operations by signing up a few restaurants in Koramangala, Bengaluru. With love and support from consumers, Swiggy expanded far and wide, first through the entire city of Bengaluru and then across the entire country. As they say, the rest is history. Today, Swiggy is the leading food ordering and delivery platform in India.
Current Key performance indicators (KPIs): Currently there are close to 40K+ Restaurant Partners Countrywide, 4K+Employees across the Country and 19+Cities PAN India. All these numbers clearly suggest that Swiggy is growing. This means that Swiggy has been able to cater to customer and employee needs. I think that a successful company manages customers as well as employees well. These are absolutely essential as more customers would mean more business resulting in growth opportunities and happy employees. Again happy employees would mean happy work environment, effective performance and eventually happy customers.
So happy customers and happy employees complement each other, and that is I guess the secret mantra of Swiggy’s success.
Q 27: How do you feel about working overtime, nights and weekends?
Description/purpose of the question: To check if you value client commitments, and if you understand the criticality of project completion under stringent timelines.
Common mistakes: ‘I have no issues, and I am ready’. This answer is like saying yes to everything and should be avoided. You should give reasons why you would agree to work during nights or weekends.
Sample answer: I have no issues in working overtime or during weekends if there is a critical project that needs to be completed as per the committed timelines.
But if that keeps on happening on a regular basis, then actions have to be taken to get that fixed. Either I have to use effective time management techniques to ensure that I complete my work on time, or I might have to improve my existing skills by taking appropriate training, feedback and coaching.
At times you also might have to do someone else’s work, during emergencies I do not mind jumping in as it is team work at the end of the day, but if that happens repeatedly then I will have to be assertive, explain the reasons why I should not complete someone else’s work again and again so that along with everyone else I can also maintain a proper work life balance.
Q 28: Are you ok with a bond of 2 years?
Description/purpose of the question: To check if you have any issues with the bond as many people start making issues after joining the company. Moreover, interviewer also wants to check if you have any plans of leaving the company very soon.
Common mistakes: ‘Yes sir, I am ok’. Avoid a one liner answer as this response does not mention the reason why you are ok with the bond.
Sample answer: I am completely ok with the bond. I have already gone through the job description and the terms and conditions of the bond.
As mentioned earlier I believe that an employee should always try and stay with a company for at least 2 to 3 years. During this period he should try and learn as much as possible, spend at least 10% of daily time on upgrading his existing skillsets, explore growth and other opportunities.
If someone starts switching companies after every 3 to 4 months for short term benefits like a small scale monetary benefit, in the long run he would be questioned on his stability, and he would also lose out on growth opportunities as he would have to join the other companies at the entry level and start from the beginning.
Q 29: Why do you want to move in the sales & marketing role after pursuing B.Tech?
Description/purpose of the question: To check if you are just applying for this job as you have not yet got a placement in your core area, or you actually want to make a career in the sales and marketing domain, will normally be asked only when you are applying for sales and marketing profiles. Try to give examples from your college life, you might not have sold any product, but might have given solutions to complex problems. This is nothing but selling solutions.
Common mistakes: ‘Sir, I have a family business/ shop where I have gathered a lot of experience; hence I want to move to sales and marketing’.Never say these things as it will lead to cross questions like ‘You already knew that you had a family business, then why did you study B.Tech, you could have completed normal graduation’. You should have a solid logic for this question; else the interviewer is not going to accept your response.
Sample answer: I am a goal oriented person, and also someone who is aware of his strengths and weaknesses. I joined Guru Gobind Singh Indraprastha University with a dream of getting a job in a reputed company after completing my course. I started preparing myself accordingly, but as I entered my pre-final year, I realized that I should not only get prepared in my core area but also in sales and marketing because I would get opportunities in the sales and marketing areas as well. Moreover, I realized that I have all the skills that a good sales person should have, and they are effective communication skills, empathy ( to understand the customer needs), active listening (you always have to patiently listen to the customer, try to give a solution to his problems rather than selling products to him) and effective negotiation and persuasion skills. As I have mentioned earlier, I think one should always choose a profession as per his passion and strengths so that work becomes interesting, and he can excel in is work. Moreover, today you have sales everywhere; it is even there in my core area. Maybe I have not sold any products, but I have sold solutions. If you have to solve a complex problem in your core area, you have to present a solution in front of many people, have to sell your logic, and then only your solutions will be accepted. This is nothing but sales.
So considering all these reasons, I think I have taken the right decision of making my career over here.
Q 30: If you are rejected today, then what will you do?
Description/purpose of the question: To check how you handle bad news. (This is nothing but your stress management skills)
Common mistakes: ‘Sir, I will learn from my mistakes, develop myself and apply for future jobs’. This response is ok, but the mistake that people make over here is that they tend to become upset, and that gets reflected on their face. Be a little careful, try to take this sportingly as it is just to check your stress management skills, and your non-verbal communication (facial expressions) also plays a major role in this answer.
Sample answer: I am confident that I will clear as I have tried answering all the questions professionally and in the best possible way.
I will definitely feel a little upset if I get rejected as I think the interview went on pretty well today, and I came here with a lot of hope as these types of companies are my dream companies.
But still if at all I get rejected, then I will try to work on few of my technical as well as soft skills aspects (“give a couple of examples”) which are my development areas and keep applying for other jobs in a better way.
I also have effective stress management techniques that will help me to come out of this and handle the situation in a much better way.