Q 11: What makes you happy, sad and irritated?
Description/purpose of the question:
1: To check your emotional intelligence. (How good you are in terms of controlling your emotions)
2: To check if all these emotions impact your work or you can control them and your work can be completed with minimum impact.
1: Avoid generic responses like ‘ Sir I become happy when I do well, I become sad when I cannot perform well.’
2: Please elaborate and give examples.
Sample answer: I think every individual goes through different emotional states but a person has to be good at controlling all these to be successful in his career and emotional intelligence is all about that. It has 5 components (Self-awareness, self-regulation, motivation, empathy and social skills)
I normally feel happy when I am able to deliver as per my promises and I think that is the key to customer delight.
But one should not get too much carried away and falter on his upcoming deliverables, rather the emotions should be kept under control. This should act as a motivation to help you succeed in future as we often look back to our past achievements to get motivated, however this should not make us overconfident and stop us from working hard as there is no substitute of hard work.
I feel sad and demotivated when people start losing hope and trust on me or my team. I think I normally do not let this thing happen as I plan well from beforehand, however if at all anything like this happens then we should be confident to turn things around. It has to start with small achievements which will gradually build up the lost trust.
I feel irritated when people do not own up for their own mistakes; rather they play the blame games. I think it won’t be appropriate to shout at people but to coach them so that people realize the essence of accountability, planning and ownership so that these things get minimized.
Q 12: Do you consider yourself successful?
Description/purpose of the question: 1: To check if you can showcase your achievements because many of us have quite a few achievements but we cannot showcase them to the right people and at the right time.
Common mistakes: 1: Avoid one line answers like ‘ Yes sir, I think I am quite successful.’
Sample answer: Yes, I consider myself successful in what all I have done so far (“try to give examples from your college life, projects and industrial training”). But I think it is only half done and now I need to achieve success in my professional field as well. I have certain step goals like getting promoted to the next levels as soon as possible, adding extra skillsets to my existing knowledge base so that I can expand my working capabilities. I also have certain action items in order to achieve these goals.
If I can work as per the plans, I am sure I will be able to achieve what all I want and become successful in professional life as well.
Q 13: Are there any specific type of people with whom you cannot work?
Description/purpose of the question: 1: No one can work with every individual with the same level of ease and comfort, and there will be people whom you might not like (if you cannot work with everyone, it is your problem, and that needs to be fixed). But, there should be proper ways and means to handle such people, and get work done out of them, so that the desired level of output is never compromised.
Common mistakes: 1: Never say ‘ I can work with everyone’ as none of us can work with every individual with the same level of ease.
Sample answer: I am a good team player, and I know that I will have to work with different people, and everyone will not be the person whom I like, or someone who likes me. There will be difficult co-workers, and as a professional one has to work along with them. I think, people who have a negative attitude are the most difficult to work with as they always have a habit of saying no whenever they have to do something new or something different.
This a common human behavior as people are resistant to changes. As a team leader or a team member, whenever you have to get something done out of someone in a different way or a better way, you have to first explain the benefits of the newer method (for e.g.: it will make the current job easier in the longer run or it might have to be implemented from a security & compliance perspective), and then you will find that the individual will agree to do things. You can also explain the other person that by doing things in a better way, he will actually learn something new which will add a lot of value to his existing skillsets, and people get motivated the most when they come to know that they will learn new things.
By following these steps, I think I should be able to get the work done out of people who tend to be negative by nature.
Q 14: What are the three things that are most important for you in a job?
Description/purpose of the question: 1: To check if growth, work environment and learning are equally important to you other than money.
2: People often see Microsoft & Google offices and get carried away from some of their facilities and happen to say those during interviews. Please refrain from these, do a little research from the company website, check what all they offer and try to show a correlation between what you desire and what the company actually offers.
Common mistakes: 1: Avoid saying, ‘ Sir, I think salary, other facilities like foreign travel, a nice cafeteria and celebrations’.
Sample answer: Learning and growth opportunities: There should be scope for continuous learning so that one can, not only excel in his current job role but also move to the next level as soon possible.
Reward and recognition: People should be recognized for their efforts and achievements which would motivate them further for future goals.
Money: This is also a very important component to keep someone motivated. People always look for better opportunities in terms of growth and salary.
Work environment: There is a famous saying, ‘train your people well so that they can leave for better opportunities, but treat them well enough so that they do not want to leave’. I think the magic of trust which is an appropriate balance of efficiency and humanity is the key to employee retention and happy employees.
I have gone through your company website, and found out that employees have shared wonderful stories about their work experience in your company.
People also get recognized from time to time and everyone believes in ‘fun @ work’ so that the motivation levels are always up even during times of the greatest hurdles.
Q 15: Do you believe in luck or hard work?
Description/purpose of the question: 1: To check if you are ready to work hard, if you are ready to always find out better ways of doing things even during the toughest of times or if you just surrender everything to luck, and say that I had nothing more to do over here.
Common mistakes: 1: ‘ Sir, I believe in hard work’. Explain why you believe the same.
Sample answer: I think success is a sum total of talent, hard work & opportunities. Luck is nothing but getting the right opportunities @ the right time. Now people often say that luck is everything in life, but I do not quite agree to that. If you are not well prepared, (which is nothing but hard work) then you will not be able to perform even if you get loads of opportunities. At the same time, one should always have goals in his mind, and then only one can spot the right opportunities which is nothing but the share of luck that everyone needs in his life in order to be successful.
To summarize, a person should always discover his talent, be passionate about his talent and continuously work hard to nurture his talent so that he can become the best, have goals in mind in order to spot the right opportunities and actually become the best when it is time to deliver.